Advocating for empathic care since 2015.
Headquartered in Oxford, Oxford Empathy Solutions helps healthcare organisations overcome barriers to empathic care, paving the way for improved patient outcomes and satisfaction, fewer medico-legal problems, and better mental health for healthcare practitioners.
Whether you’re a hospital, clinic, general practice, or individual practitioner, we will not only help you remove the barriers to empathy, but we’ll also help empathy—and you— thrive. We bring extensive experience and professionalism to every case and customize our support to your individual needs and concerns.
Contact Us
jeremyhowick@gmail.com
Overcoming barriers to empathic care
Areas of Practice
Structural barriers
Physical spaces, IT systems, administrative loads, and other features of the healthcare setting can stand in the way of empathic care. With input from key stakeholders within organisations, we devise bespoke solutions to overcome barriers to empathy.
System level training
The way patients respond to a healthcare practitioner depends on more than the visit with the practitioner him or herself. It includes the telephone conversation, the written communication, the kind of welcome they get from staff, the lighting in the waiting room, and much more. Without addressing the system level barriers to empathy, an individual clinician’s ability to express empathy is crippled.
Training (introductory, intermediate, and advanced)
Partnering with top evidence-based empathy educators, we deliver all levels of empathy training. All the training we promote is evidence-based and makes a measurable difference to patient outcomes.
“Humans aren't as good as we should be in our capacity to empathize with feelings and thoughts of others, be they humans or other animals on Earth. So maybe part of our formal education should be training in empathy. Imagine how different the world would be if, in fact, that were 'reading, writing, arithmetic, empathy.’”
– Neil deGrasse Tyson
Get in Touch
Get in touch to discuss your goals and how we can help you achieve them.